Blog

Unified communications explained

Unified communications explained

Many business owners are in the dark about unified communications (UC) and don’t know how it will help their bottom lines. To end your doubts and breathe new life into your business, read this.

Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.

Don’t let hackers fool you with these tricks

Don’t let hackers fool you with these tricks

The volume of malicious cyber attacks is increasing every year. Although many companies use the latest network security systems, they aren’t immune to the hackers’ favorite strategy — social engineering. Unlike malware, social engineering tricks people into volunteering sensitive data.

Useful Google Assistant commands

Useful Google Assistant commands

Google Assistant is a significant change to Google’s search features on mobile devices. Like Apple’s Siri, Google Assistant interacts with your Android device to do a wide range of tasks. If you’ve got an Android phone, pick it up and give a few of our favorite voice commands a whirl!

Before you can start playing with Google’s AI, you need to turn on the service.

Irate customers? VoIP features can calm them

Irate customers? VoIP features can calm them

When customers call your help desk, one of the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were.

3 Microsoft Excel tips to master

3 Microsoft Excel tips to master

Every computer user must be well-versed in various office programs, including Microsoft Excel. If you only know a few basic commands, you haven’t fully mastered Excel. Here are a few features that can make your life easier.
Pie and Sunburst Charts
Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

3 Tips on managing Windows 10 notifications

3 Tips on managing Windows 10 notifications

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control. Unfortunately, most desktops come with an abundance of software and features that result in more notifications. If you’ve reached the point of oversaturation, these three tips can help you better manage your action center.

5 Cybersecurity measures anyone can master

5 Cybersecurity measures anyone can master

Avoiding malware and online scams takes a lot of work. You have to treat every email with suspicion, manage a long list of convoluted passwords, and avoid public WiFi networks. Ideally, you follow several other cybersecurity best practices, but many users don’t believe they’re worth the time.

5 Ways iPads help SMBs go mobile

5 Ways iPads help SMBs go mobile

A decade ago, we could only imagine running a company on computers as thin as a wallet. But ever since Apple’s iPad emerged, employees can work on all sorts of productivity apps while they’re outside the office, conveniently and stylishly. Here are five ways your employees can enhance their mobile experience with iPad apps.