Steps to having ever-reliable VoIP service

Voice over Internet Protocol (VoIP) telephony systems are great for today’s businesses. They are more mobile, have greater functionality, and cost less than traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks.

Calculating the total cost of a VoIP system

Cost is always an important factor to consider when it comes to technological investments. Especially with Voice over Internet Protocol (VoIP) phone systems, you have to be careful that investing in one doesn’t put you way over budget. Even if that phone system comes with a host of features, it’s important that you evaluate not […]

Selecting the right VoIP system for your business

Voice over Internet Protocol (VoIP) services are taking over communications in the digital age, making your office landline a thing of the past. More companies are starting to deploy VoIP because it is popular and cost-effective. What factors do you have to consider before getting your own VoIP system? Here are some tips you can […]

How much does a VoIP system cost?

There are so many VoIP phone systems in the market that you’re bound to come across a few with similar features and add-on services. This might tempt you to compare their prices and purchase the more affordable option. But don’t just look at the initial price of the VoIP system; you must also look at […]

Advantages of call recording

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization.

Premise-based or cloud-hosted VoIP?

Business owners are turning to the cloud because of its numerous advantages. However, others prefer premise-based infrastructures. When it comes to VoIP phone systems, which is better for your business? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel.