Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.

Companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage device. If you’re using a smartphone as a communications and storage device, backing up now would be a wise move.

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats.

It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged.

Modern IT systems are generating more data than ever before, and humans can’t keep up. Thankfully, certain tasks have already been offloaded to machines. Even better, Cisco may have a long-term solution to IT management complexities. Artificial intelligence (AI) and machine learning are extremely useful in helping us sift through massive amounts of information, and […]

In late August 2017, Hurricane Harvey caused widespread power outages and floods across Texas and certain parts of Louisiana. Weeks later, Hurricane Irma hit the coast, affecting Florida, Georgia, and South Carolina businesses. Now, experts are saying there are more storms to come, which is why you need a good disaster recovery (DR) plan that […]

The chances of your business being hit by a hurricane are slim. But this year, the odds are actually alarming — the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes. If you don’t want to fall victim to data loss and tarnish your business’s reputation in the process, read on.

Both businesses and individuals across dozens of countries are scrambling to fix their computer systems after a ransomware, named WannaCry, caused major disruptions earlier this month. Like most ransomware, WannaCry encrypts files and demands a Bitcoin payment for their release.

There was a time when mobile phones were used exclusively for calling and texting. Now, they can do so much more. Regardless of your level of tolerance or skill for managing documents in such a small gadget, mobile devices allow you to send and receive email, download and upload media files, store data, and even […]